Automatic shift scheduling
Availability, roles and demand turn into a weekly roster by themselves. Import via CSV, publish with one tap.
- ✓CSV import for team and shifts
- ✓Roles like service, kitchen and bar
- ✓Publish whenever you want
Key Features
Shiftheld keeps planning, cover and communication in one clear, fast flow without extra apps or added friction.
Automatic absence cover
When someone calls in sick, ShiftHeld starts automatically and looks for cover across your team and network.
- ✓The first yes locks the shift
- ✓Time window per tier is adjustable
- ✓Everything traceable in your inbox
WhatsApp integration
Your team replies where it already is. No app, no login, no training.
- ✓Reply buttons right in the chat
- ✓Everyone else is informed automatically
- ✓Opt-in, opt-out any time
AI shift planner
The AI builds and corrects the roster for you. It respects rest times, roles and preferences.
- ✓Fair distribution of shifts
- ✓Recalculation after every change
- ✓You always have the final say
Freelancer and partner network
If your team is not enough, ShiftHeld taps into external staff, freelancers, staffing agencies and partner venues.
- ✓Only registered members are contacted
- ✓Requests with role, time and place
- ✓One staff pool across locations
Reports
See how fast shifts get filled, who steps in and where things get stuck.
- ✓Response time per tier
- ✓Coverage rate per week
- ✓Export as CSV